Shipping policy
At Catch of the Day (COTD) New Zealand, we strive to provide you with convenient delivery options to suit your needs. Here are the delivery choices available for your orders:
- Nationwide Delivery – Free Shipping all orders over $1,000 NZD + GST, orders below will incur a $10 NZD + GST shipping and handling fee
Delivery Partners:
We partner with trusted delivery services – NZ Post, StraitNZ and Mainfreight to ensure swift and reliable deliveries across New Zealand. Delivery times may vary depending on product availability and your designated delivery address.
Orders can be tracked at the below:
- NZ Post - https://www.nzpost.co.nz/tools/tracking
- StraitNZ - https://online.straitnz.co.nz/track_connote.asp
- Mainfreight - https://www.mainfreight.com/track
Estimated Delivery Times:
Most in-stock products at Catch of the Day (COTD) New Zealand are typically delivered as per our below logistics offering for orders placed before our cut-off time:
- Order cut-off time: 12pm Mon to Fri
- North Island: Next day delivery
- Upper South Island (Nelson to Christchurch): 2 – 3 Working days
- Lower South Island (Christchurch to Invercargill): 3 – 5 Working days
- Rural: add 1 day to above delivery time frames for any rural deliveries
If you have any questions or require assistance with tracking your order, don't hesitate to contact our customer support team via email or phone. Please provide your order number when contacting us.
At Catch of the Day (COTD) New Zealand, we are dedicated to ensuring your orders reach you in a timely and efficient manner.