Shipping policy

At Catch of the Day (COTD) New Zealand, we strive to provide you with convenient delivery options to suit your needs. Here are the delivery choices available for your orders:

  • Nationwide Delivery – Free Shipping all orders over $1,000 NZD + GST, orders below will incur a $10 NZD + GST shipping and handling fee

Delivery Partners:

We partner with trusted delivery services – NZ Post, StraitNZ and Mainfreight to ensure swift and reliable deliveries across New Zealand. Delivery times may vary depending on product availability and your designated delivery address.

Orders can be tracked at the below: 

Estimated Delivery Times:

Most in-stock products at Catch of the Day (COTD) New Zealand are typically delivered as per our below logistics offering for orders placed before our cut-off time:

  • Order cut-off time: 12pm Mon to Fri
  • North Island: Next day delivery
  • Upper South Island (Nelson to Christchurch): 2 – 3 Working days
  • Lower South Island (Christchurch to Invercargill): 3 – 5 Working days
  • Rural: add 1 day to above delivery time frames for any rural deliveries

If you have any questions or require assistance with tracking your order, don't hesitate to contact our customer support team via email or phone. Please provide your order number when contacting us.

At Catch of the Day (COTD) New Zealand, we are dedicated to ensuring your orders reach you in a timely and efficient manner.

Authority to Leave (ATL)

Because all COTD products are vaping products, Authority to Leave does not apply to our parcels. By law, these parcels must be handed to a person aged 18 or over at the point of delivery, with age verification completed by the courier. They cannot be left unattended, regardless of any standing ATL instruction on your account or delivery address.

If no eligible person is available to accept the parcel and verify their age at delivery, the parcel will be carded or returned to the depot for redelivery or collection.

For more information, please visit the Courier Post website.